Right of Withdrawal & Returns
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you or a third party receives the goods.
Exercising the Right of Withdrawal
To exercise your right of withdrawal, you must inform us (247 Creative Fashion, Kapellenstrasse 71, 65193 Wiesbaden, Germany, info@rising7.com) by means of a clear statement (e.g. email).
Effects of Withdrawal & Return Costs
If you withdraw from this contract, we will refund all payments received, including delivery costs, within 14 days.
Free Returns: We provide a pre-printed return label inside your package. Use this label for a free-of-charge return via post.
Refunds will be made using the same payment method used for the original transaction unless otherwise agreed.
Exclusions
The right of withdrawal does not apply to:
- custom-made or personalized goods
- sealed goods unsealed after delivery
- perishable goods